Refund Policy

Overview

At Freemax Solutions Inc, we prioritize transparency and client satisfaction. Our billing structure is designed to be fair and performance-based — in most cases, clients are billed after agreed services have been completed and delivered.

Because of this results-first approach, refund requests are generally not applicable, as payments are made once the client has reviewed and accepted the delivered work.

When Refunds Are Applicable

While uncommon, refunds may be considered under the following conditions:

If the delivered service significantly differs from the agreed scope of work documented in writing

If technical limitations on our end prevent the completion of the agreed service and no payment has been made

If a duplicate charge or billing error occurs due to our system

All refund requests must be submitted within 7 business days from the date of service delivery and are subject to internal review.

Non-Refundable Conditions

Refunds will not be issued under the following circumstances:

Services have been fully delivered and approved by the client

Delays or incomplete work caused by lack of client communication, delayed responses, or missing inputs

Changes in client preferences or business direction after project completion

Issues arising from third-party platforms, including but not limited to search engine algorithm updates, ad account restrictions, or platform policy changes

Revisions Instead of Refunds

At Freemax Solutions Inc, we are committed to delivering quality work. If you are not satisfied, we offer reasonable revisions within the original project scope to address concerns — at no additional cost.

Dispute Prevention

We maintain clear communication throughout the project lifecycle to avoid misunderstandings. If you have concerns at any stage before payment, we encourage you to notify us so we can resolve the issue promptly.

How to Request a Review

To request a refund review or report a billing issue, please contact us:

Email: info@freemaxsolutionsinc.com
Subject Line: Refund Request

Please include:

Full name
Invoice number
Brief description of the issue

Our team will review your request and respond within 2–3 business days.

Final Notes

Our policy is built on trust — you pay for results, not promises. This approach reduces disputes and ensures that our clients invest only in completed and delivered work.

If you have any questions or need clarification, feel free to contact us at any time.

Freemax Solutions Inc
info@freemaxsolutionsinc.com
https://freemaxsolutionsinc.com
United States